Axel Hotel San Sebastián - Adults Only

Literally everything - the staff was absolutely amazing, so nice and welcoming and ready to help with anything we needed. The masseuse was incredible - such a good massage and decent price for one being done at the hotel, she was so lovely. The facilities were incredible - good size gym and equipment, really nice spa with the steam room and sauna and jacuzzi and really good pool and lounge chairs. You can get pool and beach towels and the room is equipped with a great mini bar (for a charge), iron, hair dryer, bathroom products. The rooms were incredibly clean and well equipped - also very good size and super comfortable beds - all facilities were just great. Distance to old town for food was so good - 15 mins walking. The hotel was super clean throughout as well. Breakfast was good - had decent choices, just a continental selection.

Location was good to walk to the old town and the room was spacious and comfortable. The rooftop area was great to relax in the sun.

The spa facilities were excellent and a great way to relax our aching old bones after hours of sightseeing. Exceptionally clean and well soundproofed rooms. Staff were very helpful and changed our room and transferred our cases without any issues after we had a problem with a pervasive smell.

Hotel was fantastic! It is situated off a back street in the new town, just a short 10 min walk to the old town for the best pintxos and about 10 mins away from the main train/bus station. Spa facilities were nice, you are able to book a 1hr slot each day in the spa which prevents overcrowding (can’t comment on the treatments as we never got any). Rooms were nice and modern and extremely clean. Really hard to fault this hotel!

Very friendly & helpful staff. Breakfast finished at great times. Room lovely and clean. Gym is good - but too hot and pool is cute. Jacuzzi spa very good. I liked the provision of water at reception and the pool.